Verbal Order Read Back
When a doctor or Advance Practice Provider (like a Physician Assitant or Nurse Practitioner)issues a verbal order, the person taking the order is usually supposed to read it back to confirm understanding. Clinicians often feel its unncessary: We’re in a hurry.We’ve got things to do.
Verbal order readback (VORB) is an invitation. It’s an invitation to reduce confusion or dispel doubts. With VORB, the person receiving the order and the person giving the order have the opportunity to dance. Do you understand what I want? Do I understand what you’re reporting? We get to do this before we step on each other’s toes. Or, more importantly, before we hurt the patient or family.
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